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Hubstaff Reviews

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Overall Rating

4.5
6 Reviews
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About Hubstaff

Hubstaff is a company that provides a time tracking and productivity platform designed for remote teams. Their product offers a range of features, including time tracking, task management, GPS tracking, and employee scheduling, making it easy for managers to monitor employee productivity and track project progress. Hubstaff's platform is user-friendly and can be customized to fit a company's specific needs, enabling businesses to improve their workflow and increase their overall efficiency.

Hubstaff Pros & Cons

Hubstaff is a popular time tracking and project management tool. Here are some of the pros and cons:

Pros:

  • Affordable enterprise plan: It offers a cost-effective solution for businesses of all sizes.
  • Balanced approach to employee privacy and monitoring: It respects employee privacy while providing employers with the insights they need.
  • Free version and trial: It offers a free version and a trial period, allowing businesses to test out the software before committing.
  • Screenshots available even in free plan: This feature allows employers to monitor work progress.
  • Integrations: It integrates with over 30 apps, enhancing its functionality and making it a versatile tool for businesses.

Cons:

  • One-user limit in the free plan: The free plan is limited to one user, which may not be suitable for larger teams.
  • No video screen recording: Unlike some competitors, it does not offer continuous screen video recording.
  • Many features are only offered via an add-on in lower-tiered paid plans: This could potentially increase the cost for businesses that require these features.
  • No add-ons available in the free plan: This limits the functionality of the free plan.

Remember, the best tool depends on the specific needs and requirements of the business. It's always a good idea to try out a few different options before making a final decision.

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Hubstaff Customer Reviews (6)

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Pedro Costa
Pedro Costa
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Apr 15, 2024
Ruby Porter
Ruby Porter
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Apr 14, 2024
Timothy Lopez
Timothy Lopez
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Apr 10, 2023
Ralf Herrmann
Ralf Herrmann
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Apr 10, 2023
Paul Busch
Paul Busch
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Apr 8, 2023
Jewell Scott
Jewell Scott
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Apr 3, 2023

Hubstaff Customer’s Q&A

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Hubstaff Features and Benefits

Hubstaff is a highly regarded time-tracking software that excels in managing remote teams. Its intuitive interface simplifies the monitoring of employee productivity. Here are some key features and benefits:

  1. Time Tracking: Track the work time your workforce spends on every project and task.
  2. Online Timesheets: Record employees’ work time and view online timesheets to optimize your workforce’s performance.
  3. Time Reports: Dig into over 17 different time reports on your workforce’s work.
  4. Employee Monitoring: See what apps and URLs your team visited while tracking time.
  5. Employee Productivity Tracking: Gives productivity rates based on mouse and keyboard usage.
  6. Achievement Badges: Reward workforce efficiency and boost morale with virtual achievement badges.
  7. Discard Idle Time: Delete idle time with one click.
  8. Over 30 Integrations: Syncs with the software you’re already using.
  9. Workforce Management: Handle tedious administrative tasks, such as invoicing and payroll.
  10. Payroll: Automated payroll feature to send funds to local and international teams based on work time during each pay period.
  11. Online Invoices: Track time, bill, and send online invoices.
  12. Schedules and Shifts: Create shift schedules for each employee. You'll be notified about late, missed, or abandoned shifts.
  13. Daily and Weekly Limits: Set work time and budget limit alerts for projects and team members.

These features help teams have their most productive day at work. It's a comprehensive solution for professional services organizations. It offers a balanced approach to employee privacy and monitoring, allowing employees to feel like they’re not being micromanaged while giving employers the insights they need to continually optimize company performance. More details can be found on the Hubstaff website.

Hubstaff Pricing

Hubstaff offers several pricing plans to cater to different needs:

  1. Free Plan: This plan is limited to one user and includes time tracking and limited screenshots.
  2. Basic Plan: This plan starts at $7 per month for one user. It includes time tracking, screenshots, keyboard and mouse activity, and limited payment options.
  3. Premium Plan: This plan starts at $10 per month for one user. It includes all the features of the Basic plan, plus app and URL tracking, automatic payroll, and integrations with other software.
  4. Enterprise Plan: This plan starts at $25 per month per user. It includes all the features of the Premium plan, plus VIP support, unlimited job sites, and higher limits on public API.

Remember, the best plan depends on the specific needs and requirements of the business. It's always a good idea to try out a few different options before making a final decision. More details can be found on the Hubstaff website.

Payment Method

Hubstaff offers a variety of payment methods for its users. The platform connects to popular payment gateways such as Deel, Wise, PayPal, BitWage, Payoneer, and Gusto.

Employers can choose to make manual or automatic payments, or simply mark hours as paid and pay outside of Hubstaff. For automatic payments, employers can set up payment profiles for their team members so they can be paid automatically for time worked through Hubstaff. The payment frequency can be weekly, twice a month, bi-weekly, or monthly.

For manual payments, employers can export the time worked in a file format of their choice so they can easily pay their team members how they like. This is available on both basic and premium plans.

There is also an option to make a one-time payment. This allows employers to send a single, one-time payment to one or multiple team members.

Lastly, employers can pay the team invoices directly from the payment gateway. This allows them to pay the Hubstaff team invoices created by their team members directly from their desired payment gateway.

Please note that Hubstaff does not store any funds. Payments are sent directly from the organization owner’s payroll account to the user’s receiving payroll account. More details can be found on the Hubstaff website.

Hubstaff FAQs

FAQ

Hubstaff Alternatives

Here are the top 10 alternatives to Hubstaff:

  1. Time Doctor: Accurate time tracking software that allows to see where exactly time was spent.
  2. DeskTime: A real-time automatic time tracking software that tracks and analyzes productivity.
  3. Toggl Track: Known for its simplicity and ease of use, ideal for businesses looking for straightforward time tracking.
  4. Harvest: Time-tracking software that makes it easy to spend less time tracking and more time doing.
  5. Replicon PSA: A comprehensive solution for professional services organizations.
  6. Beebole: Offers a user-friendly interface and powerful features that make it an excellent alternative to Hubstaff.
  7. ClickUp: One app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox.
  8. NTask: Manage all your tasks, projects, meetings and more using this intuitive team collaboration and project management tool.
  9. QuickBooks Time: An employee time tracking software to streamline your business.
  10. Paymo: Work management software that helps teams plan, schedule and deliver project on-time.

Each of these tools has its own unique features and benefits, so it's important to choose the one that best fits the needs of the business. Remember to always consider factors such as cost, functionality, user interface, and specific business needs when choosing a time tracking and project management tool.

FAQ

Hubstaff Return Policy?

Hubstaff offers a 30-day money-back guarantee. If a customer is unhappy for any reason, a refund may be requested within 30 days of choosing a paid plan. This guarantee applies only if:

  1. The customer is a first-time user of the Hubstaff product. This only counts for the first time they become a customer on each platform; if they leave and return a few months later and become a paid customer again, the 30-day period does not apply to them.
  2. It’s the first organization with a paid subscription for a customer. The policy is not applied to other subscriptions.
  3. The organization is fully archived (or switched to the Free plan). This cancels the subscription.
  4. The subscription is currently inactive. No partial refunds are possible if a subscription is still active. This means that no refund will be received if an individual user in the organization removed their seat or was otherwise unsatisfied with the Hubstaff product.

Please note that there is a separate policy if users wish to remove users from a paid plan. If a customer isn't happy within the first 30 days, a money-back guarantee is offered. More details can be found on the Hubstaff website.

FAQ

How To Open A Hubstaff Account?

To open an account on Hubstaff.com, follow these steps:

  1. Navigate to hubstaff.com on the browser's address bar. An account can also be created using the mobile app.
  2. Fill out the name, email address, and password. Agree to the terms, then click the Create account button.
  3. A verification email will be sent to the provided email account. Check the inbox for the confirmation email. If it's not received, check the spam folder.
  4. Click the Confirm account button in the email to verify the account.
  5. If there are any existing invitations to join a Hubstaff organization, accept the invite. Otherwise, the next step will be to create an organization.

Remember, the password should use 6 or more characters with a mix of letters, numbers, and symbols. Enjoy using Hubstaff!

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